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Insights + Trends
Jul 31, 2021
Boosting Sales Through Unified Support
A global Fortune 500 software company rolled out a new subscription business model for technical support services. This new model was...
Jan 1, 2021
Adhering to GDPR and other Privacy Regulations
A team within a multinational technology company identified a need to establish processes and mechanisms to adhere to GDPR guidance, a...
Jan 1, 2021
Automating Workforce Management and Scheduling
RedCloud’s client sought experts in workforce optimization to improve forecasting and scheduling of a global team of customer support...
Jan 1, 2021
Adapting to the Dynamic Privacy Environment
RedCloud created a Document Management Resource Center for the Privacy team within a major division of a multinational corporation. This...
Jan 1, 2021
Optimizing Business Processes with a Custom Microsoft Power Platform Solution
An enterprise tech company wanted a modern digital, secure business process for managing payment terms for all global subsidiaries and...
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