10 Minutes with Albana Adili

In our latest 10 Minutes With, we’re spotlighting Albana Adili — the warm, detail‑driven force who keeps RedCloud running smoothly behind the scenes. Albana supports several core operational functions, from onboarding and HR coordination to light IT support and day‑to‑day office management. In just two months, she’s already become a trusted partner to consultants across the country and globe, bringing curiosity, care, and a genuine love of people to every interaction. Outside of work, she’s all about good stories, good food, and good company — whether she’s exploring Washington trails, discovering new shows with her fiancé, or tracking down the perfect cider.

Learn more about Albana in her own words below.

Describe your role and what you do in a nutshell

In my role, I support several key operational areas that keep our people and our office running smoothly. A large part of my work centers on HR coordination, especially onboarding. I help new team members get settled, ensure their information is accurately captured in our systems, and maintain the various platforms we use for employee management.

I also support light IT needs, making sure consultants have the equipment and access they need to hit the ground running. On top of that, I manage day‑to‑day office operations - everything from ordering everyone’s favorite snacks to troubleshooting the little issues that pop up in a busy workspace.

What do you enjoy most or find especially interesting about your current role?

Working with our consultants has been the most fascinating part of my role so far. In my initial time at RedCloud, I’ve already met consultants from all over the country, each with their own unique background, expertise, and career journey. Some are early in their careers; others are seasoned professionals, but they all bring something distinct to the table. Getting to know them and learning about their work style has been incredibly interesting!

Share your go‑to methods for professional development or personal growth

For professional development, I’m a big believer in using the resources you have access to. If you can, take advantage of LinkedIn Learning; it’s full of courses that can help you build both technical and soft skills. The platform itself is a great place to connect with people, follow thought leaders, and absorb useful insights. I also think continuing education at local colleges or universities can be incredibly valuable. Earning certifications in this way can really set you up for success.

For personal growth, I rely heavily on the people in my life. Staying close to friends and family, asking for advice, and surrounding yourself with genuine, grounded people can teach you so much. I also think self‑reflection is essential - taking time to think about where you’ve been, who you are now, and who you want to become. For me, that often happens when I’m alone with my thoughts on a hike or a long walk. Washington makes that easy, with so many beautiful places to wander.

How would you describe RedCloud’s company culture?

RedCloud strikes a great balance between working hard and genuinely enjoying the people around you. Everyone is busy and focused on delivering great work, but there’s also a real sense of camaraderie. When we do get a moment to connect, people here are kind, curious, and truly interested in how you’re doing.

What’s a piece of obsolete technology you still have a soft spot for?

I love rotary phones! One day, I’d love to have a fully functioning, beautifully ornate rotary phone in my home, ideally sitting next to a cozy armchair. I can picture myself spending an entire afternoon calling my mom just to chat about nothing!

What’s one thing people don’t know about you that they’d be surprised to discover?

I think people would be surprised to learn that the 1970s are my favorite era for music. I'm completely obsessed with Fleetwood Mac - their sound, their style, their whole vibe. They're timeless, and they somehow captured the sound of love and life perfectly, forever.

What are you passionate about or enjoy outside of work?

Outside of work, I love discovering new TV shows and movies with my fiancé; it’s one of our favorite ways to unwind together. We’re also trying to read more and are always on the lookout for new books to dive into.  I also love spending time with friends and family. We love exploring new breweries (I’m a big cider fan) and trying out new restaurants. Good food, good drinks, and good company make for the best weekends!