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  • Writer's pictureRedCloud Consulting

Power Automate: Process Mining with Next-Generation AI



As of August 1st, 2023, Microsoft's Power Automate’s Process Mining has been released as generally availability! Process intelligence is revolutionizing how businesses optimize their processes, save costs, and uncover opportunities to run more efficient operations. With Microsoft's Power Automate Process Mining, infused with next-generation AI (Copilot), organizations can easily gain a deep understanding of their business activities. By maximizing process insights and utilizing out-of-box recommendations, complexity is reduced, operations are transformed, and continuous improvement is achieved through automation and low-code apps.


To provide customers with superior process insights, process and task mining play a crucial role in identifying bottlenecks and driving continuous improvement. Out-of-box templates allow seamless generation of powerful business process insights from core line-of-business apps like SAP, as well as cloud flows in Power Automate, Power Apps, Power Virtual Agents, Azure, and other systems.

With Power Automate Process Mining, your journey becomes effortless. Seamlessly integrated with Microsoft's platform, it empowers you with end-to-end solutions to make informed decisions. Extract event data, and watch your processes come to life! Compare, identify inefficiencies, and track essential KPIs for unprecedented success.



What is Process Mining?

Process mining is a cutting-edge technology that enables businesses to gain a clear understanding of their real processes, how they are operated, and to identify opportunities for improvement, automation, and digitization. The new capability integrated into Power Automate works seamlessly with the existing Microsoft platform and ecosystem, offering end-to-end solutions and enabling faster and more informed business decisions.

The process mining capability extracts event data from various systems of records and visualizes the processes happening within the organization. This allows businesses to customize process mining reports, compare processes, pinpoint the root cause of inefficiencies, and monitor Key Performance Indicators (KPIs).


Let's consider a retail company with an online ordering system. With AI Process Mining, the company can analyze its order fulfillment process to identify where delays occur and why. The AI algorithms can reveal that the order verification step takes the longest time due to manual checks. Armed with this insight, the company can automate verification using AI-powered tools, reducing processing time and improving overall efficiency. As a result, customer orders are processed faster, leading to higher customer satisfaction and increased revenue for the company.


Benefits that Pack a Punch

So, what's in it for you? Glad you asked! Below is just a highlight of the many benefits you can gain for your organization :Improve Operational Efficiency: Say goodbye to bottlenecks and inefficiencies. Power Automate Process Mining brings clarity to the chaos, streamlining your operations and turbocharging productivity.

  • Enhance Customer Experience: Happy customers mean a thriving business. By pinpointing process pain points and eliminating them, you'll turn customer satisfaction into customer delight.

  • Optimize Resources: With the power of process mining, you'll uncover automation opportunities that lighten the load on your team, freeing up valuable resources for the tasks that truly matter.

  • Ensure Compliance: Avoiding legal and financial risks is a top priority. Thanks to Process Mining, identifying non-compliant processes becomes a breeze, ensuring you stay on the right side of the law.

  • Supercharge Supply Chain Management: Warehouse and operations managers, rejoice! Process mining helps you gain unparalleled insights into material flow, unlocking the true potential of your warehouse performance.

Embrace process mining today and take your business to new heights! For latest information on licensing, visit https://powerautomate.microsoft.com/en-us/pricing/.

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