Yes to Customer Privacy, No to Data Loss: A Customer Story

We continue to hear headline stories detailing how some of America’s biggest brands have lost critical customer data. There is a large gap between awareness of the problem and action to combat it. While we as consumers generally trust everything will be fine when it comes to our personal data online, there are still swaths of companies holding our information within unmanaged security landscapes, putting us at risk. RedCloud saw the opportunity for our team of data security experts to help make the world a safer place.

RedCloud worked with a large e-commerce client who had found themselves on the brink of their own PR nightmare. Their non-configured data was stored for years in a multitude of locations and maintained by a disparate set of security tools. This patchwork approach had created massive inefficiencies in the company info security landscape. Those current practices limited them to containment and remediation rather than proactive prevention.

RedCloud began restoration for the client with an all-out audit of the data landscape, the various storage locations, and the software systems being used to manage and protect that data. Our team helped design a process to clean all existing customer data. We then built out a migration strategy to one of the three major cloud providers, taking all the varied data sources to a cloud storage platform for a more active management and redundancy. Additionally, RedCloud hardened the client’s security surface area, documenting steps along the way, to create new comprehensive data dictionaries and playbooks ensuring long-term success of the new security processes.

Learn more about RedCloud’s expertise in info security by viewing the full case study here.