CASE STUDY

Navigating Global Privacy Laws for Data Security and Compliance

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A multinational technology company needed guidance establishing a set of unique processes and mechanisms to adhere to GDPR, an EU regulation. This work would improve the security, compliance, storage and management of user data with transparent policies and practices.

THE CHALLENGE

RedCloud partnered with the privacy team of a relatively new division. The client needed to map the division's entire ecosystem to ensure that teams across the division were compliant with all existing regulations, while also understanding and implementing the privacy requirements for new GDPR policy.

RedCloud quickly grasped how the EU GDPR directive would impact our business and customers and quickly [put] a very effective plan in place, which provided more trust to our customers and ensured company compliance with a new global privacy law."

- Client Representative

THE SOLUTION

The RedCloud team took a methodical approach to ensure the client’s success. RedCloud identified all of the teams that processed personal data across the client’s division, conducted focused interviews, and organized and inventoried all systems. This exercise helped the team develop a complex ecosystem of the division.

Next, RedCloud created and implemented a plan to ensure that the division's teams were compliant with privacy regulations, including GDPR. RedCloud created a v-team to guide other staff members through a step-by-step compliance process. As GDPR was a new and evolving regulation, RedCloud studied the priority requirements, collaborated with cross divisions, including legal, marketing, and engineering teams, and funneled the relevant information to the v-team.

As the process matured, focus shifted to developing a plan for future changes to privacy requirements. RedCloud set up Privacy Management Software and standardized privacy review processes. RedCloud also created a roadmap for leadership to predict and prepare for what lay ahead.

THE RESULTS

Within the year, after the help of the RedCloud team, the client’s division has gone from uncertain territory to a well-organized ecosystem with process-driven privacy reviews. Now teams across the division are compliant with all privacy regulations, including GDPR.

RedCloud implemented a solution that resulted in a transparent digital compliance process, so that the client was fully prepared should regulators ever require an audit. The GDPR expertise that RedCloud developed can be leveraged in our clients' other divisions and across the industry.

Revolutionize your Privacy practices with support from RedCloud's Privacy consultants!

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